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Mass Texting

Mass Texting Service: Text more customers. Drive more revenue.

smefindr Mass Texting Service

Harness the power of smefindr Mass Texting to engage your audience, drive conversions, and grow your business and more revenues.

Score Check Pricing

Engage, convert, and grow with AI-powered conversations

Increased Conversion Rates

Leverage messages with a 99% open rate to improve customer engagement and conversions.

Scalable Communication

Send automated, personalised texts to reach more customers efficiently without compromising quality.

Unified Platform

Manage reviews, referrals, and surveys from a single intuitive dashboard, streamlining your communication efforts.

Start growing with smefindr today

Get a firsthand look at the capabilities of the all-in-one smefindr Platform

FREE Online Score Card Pricing Book a Demo
Mass Texting: Promote sales and engage customers

Mass Texting

Promote sales and engage customers

Send discounts, updates, and promotions to keep your customers informed and engaged. With targeted campaigns, you can reach thousands of customers simultaneously.

Two-way Texting: Keep an open dialogue

Two-way Texting

Keep an open dialogue

Engage in personalised 1:1 conversations, re-connect with contacts who don't respond to calls or emails, and build stronger relationships through direct communication.

Landline Texting: Remain recognisable

Landline Texting

Remain recognisable

Send and receive text messages using your official business phone number to maintain brand consistency and enhance trust and recognition.

MMS Texting: Improve engagement with images

MMS Texting

Improve engagement with images

Boost engagement with rich media content. Include images, emojis, GIFs, or PDFs to make your messages more compelling and memorable.

Text Campaigns: Request reviews and referrals

Text Campaigns

Request reviews and referrals

Create custom campaigns to solicit feedback, reviews, and referrals. Tailor your outreach to specific business goals and customer segments.

Automations: Engage customers at every stage

Automations

Engage customers at every stage

Set up triggered messages based on customer behaviour and interactions, putting your text marketing on autopilot and ensuring timely communication.

Personalisation: Send personalised promotions

Personalisation

Send personalised promotions

Segment your audience and tailor texts to boost response rates. Deliver relevant content to each customer based on their preferences and history.

Templates; Save time with templates

Templates

Save time with templates

Save time with pre-made templates for product announcements, event promotions, special offers, and more—Customise templates to match your brand voice.

Compliance: Comply with national regulations

Compliance

Comply with national regulations

Stay within texting best practices and regulations, minimising disruption to customers while maximising impact. Ensure your campaigns adhere to industry standards.

Unified Inbox: Read and respond from one inbox

Unified Inbox

Read and respond from one inbox

Manage text, social media, and webchat conversations from one central location. Easily assign follow-ups to team members for seamless customer service.

Reporting: Analyse text campaign data

Reporting

Analyse text campaign data

Track campaign performance with real-time data on deliveries, clicks, and engagement across various time frames. Make data-driven decisions to optimise your strategies.

Integrations: Use the apps you love

Integrations

Use the apps you love

Connect seamlessly with 3,000+ apps to import contacts, sync customer data, and send smarter messages that convert prospects into loyal customers.

Frequently Asked Questions

What are the benefits of mass texting for businesses?

Mass Texting can significantly benefit your small business by increasing customer engagement and driving revenue. It allows you to send personalised, high-converting text messages at scale, with a 99% open rate. You can promote sales, send updates, and engage customers effectively, all from a single inbox.

What capabilities does smefindr Mass Texting offer?

Our service allows you to send SMS and MMS campaigns from your business landline, engage in 1:1 text conversations, trigger campaigns based on customer behaviour, personalise messages, create templates, and comply with TCPA industry regulations.

Can I automate my text messages?

Yes! You can set up automatic texts for various triggers, including new contact additions, lead conversions, review submissions, survey completions, and referral generation.

What reporting capabilities are available?

View real-time data on deliveries and clicks across all campaigns. Track the number of campaigns and messages sent monthly, quarterly, and annually to optimise your strategies.

Is Mass Texting available as a standalone product?

No, it's an add-on to our standard pricing packages, enhancing your overall customer engagement strategy.

What's the difference between SMS and MMS messages?

SMS messages are text-only and limited to 160 characters. MMS messages can include multimedia content (images, GIFs, audio, video, PDFs) and up to 1,600 characters.

Does smefindr comply with Text Marketing regulations?

Yes, we adhere to TCPA guidelines, including sending messages only between 8 a.m. and 8 p.m., allowing customers to opt-out by replying 'STOP', and setting frequency limits to minimise disruption. Customers must ensure all contacts are opted in via compliant methods.

What types of text messages can I send with this service?

You can send various types of messages, including promotional texts, appointment reminders, updates, two-way conversations, review requests, referral solicitations, and surveys. The service supports both SMS (text-only) and MMS (multimedia) messages, allowing you to include images, emojis, GIFs, and PDFs to boost engagement.

How does the landline texting feature work?

Landline texting lets you send and receive text messages using your official business phone number. This feature helps maintain brand recognition and prevents your messages from being mistaken for spam, increasing customer trust and engagement.

Can I automate my text messaging campaigns?

Yes, the service offers automation features. You can set up triggered messages based on various customer behaviours and interactions. For example, you can automate texts for new contact additions, lead conversions, review submissions, survey completions, and referral generation.

How does the service ensure compliance with texting regulations?

The service complies with federal regulations, including the Telephone Consumer Protection Act (TCPA). It sends messages only during business hours (8 a.m. to 8 p.m.), allows customers to opt out by replying 'STOP', and lets you set frequency limits. However, you must add opt-out language to each mass text and ensure all contacts are opted in via compliant methods.

What reporting and analytics features are available?

The service provides real-time data on deliveries and clicks for all your mass text campaigns. You can track the number of campaigns and text messages sent monthly, quarterly, and annually. This data helps you analyse campaign performance and optimise your strategies.

Can I integrate with my existing CRM or other business apps?

Yes, the Mass Texting Service offers integration with over 3,000 apps. You can import contacts from your CRM and sync customer data, allowing you to track lead behaviour and send more targeted, effective messages.

How can I personalise my text messages for different customer segments?

The service offers personalisation features that allow you to segment your audience based on criteria such as location, products purchased, and other factors. You can tailor your texts to each segment, boosting response rates with more relevant content.

Are there templates available to help create effective text messages?

Yes, the service provides tailor-made templates for various purposes, such as announcing new products, promoting events, and sharing special offers. These templates can save you time and help ensure your messages are effective and professional.

Can I use this service for two-way communication with customers?

Absolutely. The service supports two-way texting, allowing you to have 1:1 conversations with customers. This feature is handy for re-engaging contacts who don't respond to calls or emails and for providing personalised customer service.

How is pricing structured for the Mass Texting Service?

The Mass Texting Service is available as an add-on to standard pricing packages, not as a standalone product. For detailed pricing information, you should contact the smefindr team.

Start growing with smefindr today

Get a firsthand look at the capabilities of the all-in-one smefindr Platform

FREE Online Score Card Pricing Book a Demo

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